Privacy Policy

Aquada (North America) LLC

Effective Date: November 13, 2026

1. Introduction

Aquada (North America) LLC ("Aquada," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, maintain, disclose, and protect personal information obtained through our websites, online services, subscription programs, and related business activities.

This policy applies to the websites and online services operated by Aquada (North America) LLC, including AquadaCast, our subscription-based weather advisory service.

By accessing our websites or using our services, you acknowledge the information practices described in this policy. Where applicable law requires consent for a particular activity, we will request that consent separately.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Personal and Contact Information

Names and contact information, including email addresses and telephone numbers.
Business or organizational information provided during inquiries or transactions.
Postal addresses and billing information where required.
Information submitted through registration forms, correspondence, or customer-support requests.

Subscription and Service Information

Services or products requested or purchased.
Subscription status, transaction references, and renewal information.
Service preferences and other information needed to fulfill customer requests.
Information supplied when purchasing services for another person.

AquadaCast Information

For AquadaCast subscriptions, we may collect:

The subscriber's or recipient's name.
The mobile telephone number designated to receive weather advisories.
The geographical location for which weather advisories are requested.
Subscription commencement, renewal, cancellation, and expiration information.
SMS consent and opt-out preferences.
Information necessary to deliver, troubleshoot, and support the service.

The geographical location requested for weather forecasting is not necessarily the recipient's physical or current location.

Technical and Website Information

When you visit our websites, we may collect technical information such as IP addresses, browser types, operating systems, pages visited, referral sources, and website usage information through server logs, cookies, and analytics technologies.

3. How We Use Information

We use personal information for legitimate business and service purposes, including:

Providing products, services, and subscriptions requested by customers.
Registering customers and managing accounts.
Processing and reconciling payments and subscription renewals.
Delivering AquadaCast weather advisories to designated recipients.
Responding to inquiries and providing customer support.
Sending service-related notifications and administrative communications.
Maintaining service reliability, security, and operational records.
Improving our websites, services, and customer experience.
Complying with applicable legal, regulatory, and contractual obligations.

Where we wish to send promotional communications requiring separate consent, we will seek the appropriate authorization.

AquadaCast provides subscription-based weather advisories delivered by SMS to registered mobile telephone numbers.

Recipients typically receive one location-specific weather advisory per day, together with occasional subscription or service-related notifications. Messages may contain brief sponsorship acknowledgments and links associated with the advisory service.

SMS messages are sent to recipients who have provided the consent required for the applicable messaging program.

Purchasing a subscription for another person does not, by itself, constitute that person's consent to receive SMS messages. Where consent is required, the designated recipient must provide it before recurring messages are sent.

Recipients may withdraw their SMS messaging consent by replying STOP to an AquadaCast message. They may request messaging assistance by replying HELP.

An SMS opt-out stops the applicable messaging activity but does not automatically cancel an associated paid subscription or recurring billing arrangement. Billing cancellations are managed separately under the applicable subscription terms.

Message and data rates may apply according to the recipient's mobile telephone plan.

Protection of Mobile Information

We do not sell, rent, or share mobile telephone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their independent promotional or marketing purposes.

We do not share SMS consent information with sponsors or advertisers for their own direct marketing.

We may disclose the minimum information necessary to telecommunications carriers, SMS gateway providers, hosting providers, and other service providers that assist us in delivering, administering, securing, or supporting the messaging service.

Such disclosures are made for service provision and operational purposes, not to authorize independent marketing by those providers.

5. Payments and Billing

Some Aquada services, including AquadaCast, require payment or recurring subscription billing.

Payments may be processed through third-party payment providers, including Stripe.

Payment processors may collect payment-card details, billing information, transaction data, and other information necessary to process payments, prevent fraud, and meet their regulatory obligations.

Aquada may receive transaction confirmations, customer identifiers, billing status, and other payment-related information needed to administer services.

Payment processors handle the information they collect under their own applicable privacy policies and security arrangements.

We do not require customers to provide complete payment-card details through ordinary email or SMS correspondence.

We do not sell personal information as part of our ordinary business operations.

We may share relevant information with third parties where reasonably necessary to:

Provide services requested by customers.
Process payments and manage subscriptions.
Deliver SMS messages and other service communications.
Host, maintain, and secure our websites and systems.
Obtain technical or operational support.
Comply with applicable laws, court orders, or lawful government requests.
Investigate fraud, unauthorized activity, or threats to service security.

We may also disclose information in connection with a lawful business reorganization or transfer, subject to applicable privacy protections.

Where external providers process information on our behalf, we seek to limit disclosure to what is reasonably necessary for the relevant service.

SMS opt-in information and consent records are not shared for third-party promotional or marketing purposes.

7. Cookies and Website Analytics

Our websites may use cookies, server logs, and analytics tools to understand website traffic, maintain functionality, evaluate performance, and improve the visitor experience.

Depending on the services deployed, these technologies may collect browser information, IP addresses, visited pages, and other technical usage data.

Visitors may manage cookies through their browser settings. Disabling certain cookies may affect some website functions.

Where applicable law requires consent for nonessential cookies or tracking technologies, we will apply the relevant consent requirements.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide the relevant services, administer customer relationships, maintain appropriate business records, resolve disputes, and meet legal or regulatory obligations.

Retention periods may differ according to the type of information, the service involved, and applicable requirements.

When information is no longer required, we will take reasonable steps to delete, anonymize, or otherwise securely dispose of it, subject to legal and operational requirements.

We may retain limited records of messaging opt-outs where necessary to honor a recipient's preference not to receive further messages.

9. Information Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Access to information is limited according to operational responsibilities and service requirements.

However, no internet-based service, electronic communication, or information-storage system can be guaranteed to be completely secure.

Customers should avoid transmitting sensitive personal or financial information through ordinary SMS messages or unsecured correspondence.

10. International Data Processing

Aquada operates and supports services that may involve customers, recipients, service providers, and technical infrastructure in different countries.

Personal information may therefore be processed or stored outside the country in which it was originally collected.

Where applicable, we take reasonable steps to ensure that such processing is consistent with relevant privacy and data-protection requirements.

11. Children's Privacy

Some Aquada services or communications may be relevant to families and children.

Where personal information concerning a child is required, we seek to obtain appropriate authorization from a parent, guardian, or other legally authorized person, as required by applicable law.

We do not knowingly collect personal information directly from children in violation of applicable privacy requirements.

If we become aware that information has been collected improperly, we will take appropriate steps to address the matter.

12. Your Privacy Choices and Rights

Subject to applicable law, individuals may have rights to request:

Access to personal information held about them.
Correction of inaccurate or outdated information.
Deletion of information that is no longer required.
Withdrawal of consent for particular communications.
Information about how their personal information is processed.

We may need to verify an individual's identity before fulfilling certain requests.

Some information may need to be retained to meet legal, financial, security, or contractual obligations.

AquadaCast recipients may opt out of SMS messaging at any time by replying STOP to a message.

13. Third-Party Websites and Services

Our websites and communications may contain links to external websites, payment services, sponsors, or other independent organizations.

We are not responsible for the privacy practices of websites or services that we do not operate or control.

Visitors are encouraged to review the privacy policies of external services before submitting personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, operating practices, or applicable legal requirements.

The current version will be published on our website, together with its effective date.

Material changes may be communicated through our websites or other appropriate channels where required.

15. Contact Information

For questions about this Privacy Policy, requests concerning personal information, or AquadaCast SMS privacy inquiries, please contact:

Aquada (North America) LLC

Website: https://aquada.us

AquadaCast: https://aquadacast.com

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Please include sufficient information for us to identify and respond to your inquiry, but do not send passwords or full payment-card details by email.

Aquada (North America) LLC — Privacy Policy